FREQUENTLY ASKED QUESTIONS
Have questions? We’ve got answers.
Is there an enrollment period for TFB Health Plans?
There is no enrollment period for TFB Health Plans. A member is eligible to apply at any time throughout the year. All TFB Health Plans have an effective date of the 1st of the month.
Is a membership required to receive a quote?
No, a membership is not required to receive a quote or speak to a representative to learn more about our plans.
How long does the process take to acquire a health plan with TFB Health Plans?
Applications take 30 minutes to an hour to complete. If medical records are required, you will need to contact your health care provider and email, fax or mail the medical records to TFB Health Plans. Once that information is provided to TFB Health Plans, the typical turn around for a decision is 7-10 business days.
Do I need to be a member of Texas Farm Bureau to enroll in a health plan?
Yes, membership is required prior to enrolling for coverage.
Am I eligible for the Traditional and Dental/Vision offered by TFB Health Plans?
To be eligible for TFB Health Plans you must be a resident of Texas, an Texas Farm Bureau member, and meet the medical underwriting requirements.
How can I find out if my doctor is in the TFB Health Plan network?
TFB Health Plans utilizes the extensive UnitedHealth Care Choice Plus network for hospitals and doctors. You can verify your provider by visiting the find-a-provider link, or by calling 877.500.0140, as well as during the application process.
Will TFB Health Plans ever cancel my coverage if I have a major health issue after I sign up?
No. Once you have completed the underwriting requirements, paid the initial invoice and subsequent premium payments, you cannot lose coverage due to a new medical issue. Plans can only be terminated if a premium is not paid, a member requests cancellation, membership with Texas Farm Bureau is not renewed, or misrepresentation is used during the application process.
If my membership lapses, what happens to my health plan?
An Texas Farm Bureau membership is required to maintain your health plan. Members who do not renew their membership will not be eligible to continue with their traditional health plan or dental vision plan. Medicare Supplement Plans will continue but will be moved to a non-member group with different rates.
When is my premium due each month?
All plans are automatically drafted via bank draft. Traditional and dental-vision plans are due on the 1st of the month. Medicare Supplement Insurance plans are due on the 1st or 15th of the month.
I received my acceptance letter and first bill, what do I do now?
Acceptance letters provide all necessary steps and contact information needed to start a plan. Members can make payment online by visiting the Pay Premium page on the TFB Health Plans website, calling the automated number at 1.877.500.0140 for traditional and dental-vision plans OR 1.877.500.0140 for Medicare Supplement Insurance Plans, or mailing payment to Texas Farm Bureau Health Plans at P.O. Box 1424, Columbia, TN 38402-1424.
